I89bet Privacy Policy — How Your Personal Information Is Protected

I89bet is a trusted online betting platform for users in Bangladesh. We believe your personal data belongs to you — we only act as its temporary custodian for the purpose of delivering our services.

This Privacy Policy describes what information i89bet collects, how it is used, with whom it is shared (if at all), and what rights you have over your data. This policy applies to i89bet's website, mobile app, and all digital services.

I89bet operates under a Curaçao eGaming licence and complies with international data protection standards. Our goal is to keep your information fully secure and manage it with complete transparency.

I89bet collects two types of data — information you provide directly, and data generated automatically as you use the platform.

I89bet uses the information it collects solely for the specific purposes listed below — never for anything else:

• Account Management: To handle registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals securely and to maintain a record of transactions.
• Customer Support: Your information may be needed to handle support tickets, complaints, and general assistance.
• Fraud Prevention: To detect suspicious activity and prevent multiple account creation.
• Legal Obligations: To comply with AML (Anti-Money Laundering) regulations and meet the requirements of licensing authorities.
• Service Improvement: To analyse user experience and improve the platform — without using any personally identifiable information.
• Promotional Communications: To inform you about bonuses and offers only with your consent.

I89bet does not sell or rent your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Identity Verification Services: For the KYC process, documents may be verified with a licensed identity verification provider.
• Legal Obligations: With law enforcement agencies when required by court order, regulatory authority, or for money laundering investigations.
• Technology Service Providers: Cloud storage and server providers hold data in encrypted form only — they cannot access the information directly.

Outside of the above, i89bet does not share your information under any circumstances. Your personal data is never shared with any external party for advertising purposes.

I89bet uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.

• Essential Cookies: To maintain login sessions and ensure platform security — disabling these cookies will prevent the platform from functioning.
• Performance Cookies: For detecting page loading speed and errors — collected as anonymous statistics.
• Functionality Cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To understand which features are used most — without identifying you personally.

Cookies can be managed through your browser settings. However, disabling essential cookies will prevent i89bet from functioning properly.

I89bet does not retain your data longer than necessary. The retention period for each type of information is outlined below:

• Account Information: For the duration of the active account and up to 5 years after closure, in accordance with legal obligations.
• Transaction Records: Retained for 5–7 years in accordance with financial regulatory requirements.
• Customer Support Conversations: Up to 2 years after the issue has been resolved.
• Marketing Data: Deleted immediately upon opt-out.
• KYC Documents: After account closure, until all legal obligations have been fulfilled.

After the designated retention period, data is securely deleted or anonymised.

I89bet uses industry-standard technology and processes to protect your data. Our security measures include:

• 256-bit TLS/SSL encryption across all communications.
• Database encryption — stored data is encrypted as well.
• Two-Factor Authentication (2FA) support.
• Regular security penetration testing and audits.
• Server-level firewall and DDoS protection.
• Data security training for staff and strict access control policies.
• An automated system for detecting suspicious activity.

As an i89bet user, you have the following rights over your own information. Contact our support team to exercise any of these rights:

I89bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect information from minors.

Age is verified at registration, and users may be asked to confirm their age with a valid ID if required. If any user is found to be underage, their account will be immediately closed and all collected data will be deleted.

If you become aware that a minor has registered on i89bet, please report it immediately to support@i89bet.click.

I89bet may update this Privacy Policy as needed. When changes are made:

• If significant changes are made, you will be notified in advance by email or in-app notification.
• The effective date of the updated policy will be clearly stated at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you have the right to close your account.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out through the channels below:

• Email: support@i89bet.click (Subject: "Privacy Policy")
• Live Chat: 24/7 Live Support in Bangla
• Response Time: Typically responded to within 48 hours